Leader or key partner in over 65 cutting-edge pilot programs, including Alley arts project, “Art in the lobby”, “Art of Recycling” national program adopted by Siemens, banner bags, Better Block Pikes Peak, bike corrals, bike share for employees, large-scale biodiesel, boneyard program for reusing demo’d PD cars, “brown grease” biodiesel, BuildingEye implementation, City Hall community garden, community recycling with GreenerCorners, community solar garden energy locks, crushed toilets for road base, performance dashboards for departments, economic development zones, electric vehicle charging stations, “FitBitters” wearable fitness tracking program, free roving parking meters, free veterans day bus services, free "training to all" program, fuel locking to stabilize pricing, fuel storage for emergencies and physical hedging, “Greenfiti” environmentally-friendly graffiti-removal program, GPS implementation in two communities, “hard-to-recycle” drop off centers, hydration stations to reduce plastic water bottle use, iDevice piloting in operational workgroups, innovation fund, LED streetlights, reused slag from a steel mill in roads, refurbishing PD vehicles, Rock Island rail sale to fund trail improvements, sharrows, snowplow by private contractors, social media and photo contest for citizen engagement, solar "Soofa" bench installation, “Steal the Styrofoam” recycling event, “Supply O Grab” office supply exchange program, terminal-blend tire rubber asphalt (reusing tires in road base), thermal camera rental program, “TryLingual” multi-lingualism training program and vehicle pooling.
Paid keynote speaker, public speaker, trainer and facilitator on leadership, life, innovation and strategic plan development for TEDx, US Olympics, City of Austin, City of Lakewood, Kansas City, University of Colorado at Colorado Springs, Center for Non-Profit Excellence, Adams County Sheriff’s Office, International Hispanic Network, Certified Professional Public Buyer network, Veteran’s Affairs Symposium, Front Range Airport, Catamount Institute, El Pomar Foundation and many more.
Only person to found two Offices of Innovation, including one of the first 5 offices in the country. Demonstrated that green is green and pioneered “Innovation Value”. Pioneered the concept of conservative innovation now modeled by over 10 cities in the US. First office saved $389,000 in direct savings in 2012 from 13 different projects and cost taxpayers $303,000. In 2013, the team saved direct costs of $468,000 and demonstrated that innovation can pay for itself.
Sustainovation-saved $2.5 M and simultaneously reduced CO2 emissions by over 15,000,000 lbs. Used fuel locks and alternative fuels to stabilize fuel prices and hedge pricing for City of Colorado Springs and Colorado Springs Utilities from 2005 to 2013, saving $2 M and minimizing pricing volatility during the most volatile fuel period in history. Simultaneously ran the largest biodiesel program in the country in 2007 and all alt-fuel programs yielded a reduction of 14,600,000 lbs of CO2—the equivalent of 1,280 cars not driving for a year.
Became one of the first counties in the nation to participate in a community solar garden, putting 7 facilities on solar at no up-front cost to the county, with a $301,000 projected utility savings over 20 years and a reduction of over 500,000 lbs of CO2.
Piloted the installation of over 500 LED streetlights, including the first new construction project with LEDs (Milton Proby). Completed with no general fund dollars and annual savings of $40,000 in reduced electricity costs.
Developed and held annual “Supply-O-Grab” events, reusing over $45,000 worth of office supplies in 5 years.
Leadership, consulting, change management and training. Trained over 320 county employees in lean process improvement, innovation techniques, public speaking and advanced Excel analytics. Process improvement partnerships include a 35% reduction in new hire process approval time, a 70% reduction in permit processing times, and the complete rework and elimination of a week-long cash recording process, making it instantaneous for nearly 50,000 customers annually.
Led reformation of Public Works team during transition to strong mayor form of government, managing 400 people, a $230 million budget and overseeing Fleet, Engineering, Stormwater, Streets, Sustainability, Traffic and Transit functions for the community in a time of great turmoil, while improving service delivery and employee morale.
Founded Sustainability Office from scratch-this team grew from a 70-person, grass-roots, volunteer employee effort into a $4 M office using $10,000 of one-time money. We helped create community-wide single-stream recycling, supported the creation of LEED city buildings, developed energy efficiency retrofits for city facilities, created “Art of Recycling” program, alternative commuting efforts, Green Bag Lunch-N-Learns, energy efficiency for affordable homes, supported solar garden efforts, rooftop solar and partnership through the community.
Performed in-depth operational and financial assessments as internal consultant on the Clerk and Recorder’s office, Animal Shelter and Coroner’s Office. Recommendations will reduce citizen wait times by 40% while improving staff productivity, increase annual revenues by over $200,000 annually, and improve data integrity and reporting.
Developed the Innovation Academy for the County, leading to the implementation of a $50,000 Innovation Fund for great employee ideas, and a program called “TryLingual” designed to encourage employee multi-lingualism through Rosetta Stone and social interaction. The Innovation Fund has funded over 20 employee ideas to date, including a pilot providing basic toiletries and work clothes for low-income people struggling to get a job, remote engagement centers, a first-of-its kind foster parent conference, a "rentable" treadmill desk to encourage employee health, a pool of loaner iPads for use with boards and commissions, and targeted social media advertising for workforce development and recruitment.
Operational efficiencies and creative problem solving. Reduced turnaround on pothole filling to completion from 21 days to less than 6 through creative marketing and process changes. Preventive maintenance scheduling process reduced from 3 days to 15 minutes. Improved GPS roadway tracking metrics increased funding by $96,000 per year from the state.
Eliminated 69 Streets vehicles through creative replacement program reducing annual maintenance costs by $150,000 annually and improving operational effectiveness and pooled fleet vehicles in City Admin building, reducing 18 vehicles, pooling others and using a public-private partnership to reduce costs by $30,000.